Shipping & Refund Policy:
Thank you for choosing Holistik Kemistry for your natural beauty and wellness needs. Please review our policies below:
Shipping:
- Processing: Orders are typically processed within 1-2 business days.
- Methods: We offer standard domestic and international shipping.
- Delivery: Domestic orders arrive within 3-7 business days; international times vary.
- Fees: Calculated based on weight and shipping method.
- Restrictions: Some products may have international shipping limitations.
- Accuracy: Ensure your shipping address is accurate to avoid delays.
- Tracking: Track your order with the provided number.
Refunds:
- Product Satisfaction: Contact us with any concerns; we're here to help.
- Damaged/Defective Items: Notify us within 7 days for a replacement or store credit.
- Incorrect Orders: Inform us within 3 days for a replacement at no cost.
- Exceptions: Refunds are only for damaged/defective items.
- Return Process: Contact customer service with order details and issue description.
- Store Credit: Offered as an alternative for eligible returns.
- Note: Refunds are processed within 7-10 business days to the original payment method.